“Ticket Masters. The Rise of the Concert Industry and How the Public Got Scalped” by Dean Budnick and Josh Baron is one the first books that highlight the emergence of the modern concert industry by telling the story of the rise of its main players: Ticketmaster and Live Nation. It gives a deep insight into the processes within the network of concert promoters, ticketing firms and artist agencies and how this network has evolved over the decades.
In the first decade of 21st century the ticketing market was fundamentally changed by the launch of online ticket platforms on the Internet. In part 4 Ticketmaster’s strategy towards online ticketing is highlighted as well as the rise of ticket scalpers to secondary market ticketing firms is outlined.